At that time in sales, new mobile phone to download the update software, staff mistake the existing desktop computer store phones in material to synchronous into Mr Yan of the iPhone4S.
"The mobile phone is absolutely the original shape of, if you don't believe, we can take you to the apple special after-sale maintenance shop detection, to be able to check the date and sold relevant information." The clerk said.
Mr Yan to the business hall questioned the explanation, "you said technology noun I don't understand, I only know a fact that I in the new phone to have more than 1000 number." According to he introduces, he was bought the phone, new mobile phone apart after packing, unexpectedly can't charge, staff, explanations, vague, finally say may want to update the system software, and then the phones take them in the background to update the software, in four or five minutes back can charge. "This time the phone is not in my sight, I don't know what happened." Mr Yan says.
Replace the Lord, new accepting an apology.
Mr. For strict questioning, the postal service hall staff continue to explain, a problem it is in this four or five minutes, the personnel in the update software, the mistake the company information also put into Mr Yan phone. The staff also please Mr Yan and reporters saw that one also existing 1343 telephone number of desktop computer. In computer sounding, does have her say 1343 number, and the number of Mr Yan and also the new phone number anastomosis.
This clerk says, Mr Yan cell phone really is new, if Mr Yan or have a problem, business hall can free for Mr Yan change a new mobile phone.
Mr Yan, says that the more than 1000 cell phone number to his family and caused a great distress, "it would have been happy to buy some new mobile phone, but so many number, and it has a large number of privacy, isn't very convenient for me, and said, my girlfriend reads, caused the misunderstanding, I will come back for your weekend theory, shuttled do STH over and over again, I spent much time and energy on it."
In the long time of communications, unicom aspects of guangzhou area a arrived on the scene about chief myself to Mr Yan apologize, Mr Yan finally accepted unicom solutions, change for its a new iPhone4S mobile phones.
"I feel that the other relevant person in charge of the solution to the problem of attitude is sincere, the postal service hall of competent even into tears on the spot, so I just accepted their apology." Mr Yan says.
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